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Useful Information

Domestic Shipping

During the COVID 19 pandemic shipping might take longer due to delays with shipping companies.

All orders ship from Salt Lake City, UT in the United States.

Shipping and international customs fees are additional, and must also be paid by the customer. Shipping fees may be selected by the customer based on relative speed of delivery.

Toe Jam Holds ships most orders with UPSOptional shipping methods are offered during checkout based on the Ship To address. Tracking information will automatically be emailed to customers when an order is shipped.

For questions or comments regarding shipping, please feel free to contact us or UPS directly.

International Shipping

Please contact us for large international orders prior to placing the order.  We can work with you to determine the best shipping options.


Standard manufacturing turn around times (the time that the customer’s order is placed on the website to the date that the products ship) is typically 10-20 business days starting the day after the order is placed.  All climbing holds are manufactured per order, we do not maintain a stock of any holds unless directly stated. If any further delays are expected due to the size of the order or extended manufacturing times the customer will be reached out to via the email used to place the order.

Hold Sizing

In each of the photos the bolt used as a size reference is 5 inches long and photographed directly beside the holds to give you the best idea of how big the holds will be once you have them in hand. Each of the hold sets has the maximum width and height sizes listed to the right of the photos. What that means is that when looking at width, the widest part of the smallest hold is the first number and widest part of the largest hold is the second number. All of our climbing holds fit within size ranges to ensure that it is as easy for you to know what to expect. Below are the diameter ranges for each hold size:

Footholds: 0-3 Inches
Jibs: 0-3 Inches
Small: 3-5 Inches
Medium: 5-8 Inches
Large: 8-13 Inches
XL: 13-21 Inches