When placing an order with Toe Jam Holds, you will be required to and agree to pay in full for all products you purchase, including standard and custom products, as well as services, including shipping, and that Toe Jam Holds may charge your payment method for additional amounts, including taxes and international shipping fees.
You are responsible for the timely payment of all fees, and are responsible for providing Toe Jam Holds with a valid payment method for these fees.
Total prices are calculated as the price of the product(s) and any applicable sales tax.
If you are dissatisfied with your order then it must be returned unused, undamaged and in the condition that you received it in within 15 days of the arrival of your order. You will be responsible for all fees, taxes and shipping involved in returning your order.
All climbing holds have 3 year warranty in the event that a climbing hold breaks due to no fault of the customer. This means that the customer has in no way altered the climbing hold and is using the hold with all attachment point’s securely fastened to the wall.
Please contact us to address any concerns or returns.